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05-06-2008, 03:26
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Flyklapper
 
Join Date: Sep 2004
Location: KGRD
Posts: 58,449
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Milton G. Kuolt II 1927-2008: Horizon Air founder put the customer first
Interessant karakter ...
Horizon Air founder Milt Kuolt was renowned for his blunt speech, his determination to improve customer service and his mixture of impatience and beneficence. "He really pulled the best out of people -- if they could make it through his basic training," said one of his sons, Milton Kuolt III. Kuolt, 80, died Friday at Swedish Medical Center in Seattle of complications related to emphysema, his family said. http://seattlepi.nwsource.com/busine...oltobit04.html |
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